Contact Service Desk

Phone: (301) 628-3500

Email: servicedesk@s-3.com

Business Hours: Monday-Friday, 7:30AM-5:30PM, excluding SSS recognized holidays


For emergency afterhours support, please contact the Service Desk by phone

Emails sent to the Service Desk are monitored during business hours only

Self-Service Support Portal

Click here to submit a ticket through our self-service portal

Tickets submitted through the self-service portal are monitored during business hours only

Remote Assistance

Click here to share your screen with a Service Desk technician

Do not click until instructed by a Service Desk technician

Links

SSSence (SSS Intranet): http://sssence.s-3.com/sssence.htm

Outlook Web App: https://outlook.office.com

Remote Access Portal: https://remote.s-3.net

Deltek Time & Expense: https://tb.s-3.com

Documentation

Polycom VVX 330 Series Quick Tips

SSS Skype Phone Guide

Skype for Business Meeting Quick Start Guide

Polycom Trio (Conference Room Phones) User Guide

Skype for Business Voicemail Guide

Skype for Business Call Forwarding Guide

Connecting a Polycom Phone to Skype for Business

Deltek Time & Expense iOS App User Manual

Microsoft Windows 10 Quick Start Guide

Microsoft Excel 2016 Quick Start Guide

Microsoft OneNote 2016 Quick Start Guide

Microsoft Outlook 2016 Quick Start Guide

Microsoft PowerPoint 2016 Quick Start Guide

Microsoft Word 2016 Quick Start Guide